Your well-being is our priority

7u22's Responsible Gaming Commitment

Gaming should be a fun form of entertainment — never a burden. 7u22 believes every player deserves to know their limits, stay in control, and enjoy the experience safely.

Start Safe

Play & Enjoy

Gaming on 7u22 isn't just about chasing wins — it's meant to be an enjoyable entertainment experience.

5+
Security Tools
24/7
Support
18+
Age Restriction

What is responsible gaming?

Responsible gaming means playing with full awareness of your budget, time, and mental health. At 7u22, it means you play because you enjoy it — not because you're chasing money you've lost.

Gaming is entertainment — just like going to the movies or dining out. It should have a budget, a time limit, and should never draw from money set aside for life's essentials. 7u22 provides a range of tools to help you stay within those limits.

Online gaming is still relatively new for many people in Bangladesh. That's why 7u22 places particular emphasis on ensuring every user plays responsibly, and that gaming never has a negative impact on family life or financial wellbeing.

Core Principles

  • Gaming is entertainment, not a source of income.
  • Only bet what you can afford to lose.
  • Don't bet on impulse.
  • Time with family and friends matters more than gaming.
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% of players play for entertainment
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% of issues can be resolved at an early stage
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Hours Support Response
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% free support

7u22 Responsible Gaming Participation

Deposit Limit Users 68%
Session limit active 52%
Reality Check enabled 44%
Self-Exclusion Users (Total) 8%

7u22 Safety Tools

The tools we provide to help you stay in control

1

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set, lowering it takes effect immediately — but increasing it requires a 24-hour waiting period, which helps prevent impulsive over-depositing.

2

Loss Limit

Decide in advance the maximum amount you're willing to lose in a given period. Once you reach that limit, 7u22 will automatically pause your betting and send you a notification.

3

Session Time Limit

Set how long you want to play in a single session. When time is up, 7u22 will alert you and can automatically end the session if needed. Avoiding long uninterrupted play is good for your mental wellbeing.

4

Reality Check

At set intervals (15, 30, or 60 minutes), a pop-up appears showing how long you've been playing and how much you've won or lost. This helps you make informed decisions.

5

Cooling Off Period

If you feel like you need a break, choose a Cooling Off period of 1, 7, 14, or 30 days. During this time, you won't be able to log in and no promotional messages will be sent to you.

6

Self-Exclusion

For a longer break, choose self-exclusion for anywhere between 6 months and 5 years. Your account cannot be reactivated before the selected period ends.

Recognise the warning signs

Gaming addiction develops gradually and can be hard to spot at first. If you notice any of the signs below in yourself or someone you know, don't wait to seek help.

Financial Stress

Using money set aside for bills or family expenses to play, or placing bets with borrowed money.

Time misuse

Cutting back on sleep, work, or study to spend more time gaming. Losing hours at a time by always telling yourself "just one more."

Urge to Chase Losses

Chasing losses by placing increasingly larger bets and losing control.

Emotional Changes

Feeling restless, irritable, or anxious when unable to play.

Hidden Behavior

Hiding your gaming habits and financial losses from family or friends.

Impact on Daily Life

Loss of focus at work, strained relationships with family, and withdrawal from social life.

How to get help

Asking for help isn't a sign of weakness — it takes real courage. 7u22 is here for you.

Be honest with yourself

The first step is recognizing for yourself that there's a problem. Use the self-checklist below — it will help you understand where you stand.

Activate 7u22 Safety Tools

Go to Account Settings to activate deposit limits, session limits, or self-exclusion. These take effect immediately.

Contact Support

7u22 customer support is available 24/7 in Bangla. Reach us via live chat or at [email protected] — we'll help you confidentially.

Get Professional Help

Gaming addiction is a health condition, and professional therapy is effective. Don't hesitate to reach out to a mental health specialist.

Let family and friends know

Talk to people you trust. Their support can make a real difference on your path to wellbeing.

Self-Checklist

Take a moment to reflect on the questions below — check any that apply to you

Have any of the following happened to you in the last 30 days?

You've spent more on gaming than your budget allows.
You have thought about placing bigger bets to win back money you've lost.
You have had arguments with family over your gaming.
Gaming comes to mind during work or study time.
You feel restless or on edge when you're not playing.
You have used money meant for essential expenses on gaming.
Hiding your gaming habits from family or friends.
Unable to stop gaming even when you want to.
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Your results will appear here based on the questions you've checked

This checklist is not a medical diagnosis—it's for awareness only. If 3 or more apply, please contact support.

7u22's Responsible Gaming Commitment

We prove it through actions, not words

Strict Age Verification

Age verification is carried out at the point of registration on 7u22. No one under 18 is permitted to open an account under any circumstances. Our strict NID-based KYC process ensures minors are reliably prevented from gaining access.

Active notification system

7u22 automatically detects unusual gaming patterns and sends an alert to the player involved. Our system is always working in your favour.

Educational Resources

7u22 regularly shares responsible gaming information and tips on the platform. New players receive special awareness messages at the time of registration.

Trained Support Team

7u22's customer support team is specially trained in responsible gaming. They are skilled at identifying issues sensitively and providing the right support.

You're Fully in Control

From deposit limits to session limits, you can set all the tools yourself — anytime, from any device. The power to stay protected is in your hands.

External Help Referral

If needed, 7u22 can connect you with a mental health specialist or a gaming addiction support organisation. Your wellbeing is our priority.

Self-Exclusion Options

Break options available at 7u22 and their durations

Break Type Duration Impact Reactivate
Cooling Off 1 Day Login temporarily disabled, email disabled Automatically expires
Cooling Off 7 days Login temporarily disabled, email disabled Automatically expires
Cooling Off 30 Days Login temporarily disabled, email disabled Automatically expires
Self-Exclusion 6 Months Account fully deactivated, all emails stopped Manual request required after expiry
Self-Exclusion 1 Year Account fully deactivated, all emails stopped Manual request required after expiry
Self-Exclusion 5 years Account fully deactivated, all emails stopped Manual verification required at end of period
Permanently Closed Permanent Permanent Account Closure Cannot be reopened

Need urgent help?

If you feel that gaming is having a negative impact on your life or your family's, contact 7u22 support today. We're here to help — confidentially and without judgement. Reach us via live chat or at [email protected].

The Golden Rules of Responsible Gaming

Follow these rules and gaming will always stay enjoyable

Set a budget first

Decide how much you're willing to spend in a session before you start playing. Once you hit that limit, stop.

Stick to your time limits

Limit yourself to 1–2 hours of play per session. Take regular breaks and make time for other activities.

Don't Play on Emotion

Never bet when you're angry, upset, or overly excited. Play with a clear head.

Never play with borrowed money

Never borrow money or go into debt to fund your gaming. Only use your own disposable income.

Don't chase your losses

Don't fall into the trap of chasing your losses with bigger bets — that's the biggest risk of all.

Take a break

Win or lose, take a break. A clear head always leads to better decisions.

FAQs

Frequently asked questions about the gaming experience

In the 7u22 Sports section, look for a "Live" tab on the left side or at the top of the page. Clicking it brings up all currently active matches — each showing real-time scores, match statistics, and live odds. If a video icon appears next to a match, click it to start the live stream. Note that a balance in your account or an active bet on that event is required to access live streaming. Live scores for cricket, football, tennis, and most major events are always available for free. Download the 7u22 app on mobile to also receive push notifications — you'll be alerted instantly whenever a goal is scored or the score changes. Use the "Favourites" feature at the top of the screen to save your preferred teams or matches for quick access.

Building an Accumulator (or Acca) on 7u22 is straightforward, and it's popular because a small stake can deliver a big win. Start by going to the Sports section and clicking your preferred outcome for the first match — it will be added to your betslip (usually on the right side or bottom of the screen). Then move to a second match and add another selection, followed by a third, fourth, or as many as you like. Once you have 2 or more selections, the betslip will automatically show an "Accumulator" or "Combo" option — select it. The odds for each selection are multiplied together to form a combined odds figure, for example 1.8 × 1.9 × 2.1 = 7.18x. Enter your stake and see your potential payout. Keep in mind — every selection in an Accumulator must win; if even one loses, the entire bet is lost. The more selections you add, the higher the risk. Start with 2–3 selections to get a feel for how Accumulators work.

Play Responsibly, Stay Happy

Join 7u22 and keep entertainment just that — entertainment. Use our safe gaming tools and enjoy the experience.

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